Dental Team – Jacksonville, FL
Dedicated to Providing Positive Dental Experiences
Our team is dialed-in to each other and provides incredibly efficient care. They’re also dedicated to making each person’s dental experience enjoyable, special, and tailored to fit their needs. Our team is grateful when patients choose to visit our dental office because of our expertise and top-tier service, and they’re incredibly dedicated to making sure that every person who visits us feels welcomed and like their care is in experienced, trustworthy hands. To stay ahead of the evolving game, our team is no stranger to extended CE courses. This helps us stay sharp and ready to serve you with excellence! You can read more about each of the friendly faces that you’ll see around our dental office below.
Liz, Treatment Plan Coordinator
Liz is our warm and bubbly treatment plan coordinator. She was clinically trained as a dental assistant and received her assisting degree from Premier Dental Academy 20 years ago in Salt Lake City, Utah. Since then, she has earned her Expanded Duties Dental Assistant certificate and been certified in All-on-4 dental implants. Her passion is being able to use her extensive clinical knowledge and experience to break everything down in layman's terms and really help patients understand their treatment needs while also working with them on financial arrangements. Elizabeth is no doubt a people person and loves building relationships with her patients. Away from the dental office, she likes to hang out at the pool with her sons, Xavier and Jaxson, as well as their dog, Sadie.
Lisa V., Insurance Coordinator
Lisa has been on our team for 23 years as our Insurance Coordinator and has enjoyed watching the dental office grow and expand. She received her dental assisting degree in 1992. Her favorite thing about her job is helping patients maximize their insurance benefits to make getting the care they need easily affordable. She also loves watching our younger patients grow and start families of their own. When she’s not in the dental office, Lisa enjoys antique shopping, boating, laying by the pool, playing with her adorable dog, Ruby, and visiting her son, Kyle, wherever he might be stationed (he’s a surgical technician in the US Navy).
Sheri, Clinical Coordinator
As our clinical coordinator for 19 years, Sheri supports the entire team, keeping everything together and organized. She makes sure that the sterilization area is immaculate, tracks and orders our clinical supplies, and works in the lab keeping up with cases and pouring models. She makes every patient feel welcome by offering a comforting hand and warm smile. Sheri has two children, Kelly and Rusty, with her husband, Russell. She has been blessed with four wonderful grandchildren with whom she spends as much time as possible. When not with the kids, Sheri can usually be found reading, going to the movies, or volunteering for church activities.
Serena, Treatment Plan Coordinator
Serena joined our team the summer of 2019 as our Hygiene Coordinator. She comes to us from a background in customer service and orthodontics patient coordinator. She made the seamless transition from orthodontics to general dentistry and genuinely enjoys the change. Serena works diligently to keep our patients on track for their continµing care to maintain healthy, beautiful smiles. Serena is a Florida native and enjoys spending time with her 3 children and Husband.
Darline, Patient Concierge
Darline has been with the Mullens family for over 20+ years. Now that the kids are grown, she has made the transition to the Mullens & Nguyen Team as our Patient Concierge.
Darline is a big part of the San Marco community and already knows a lot of our patients. Whether you have known her for years or meeting her for the first time at our front desk, Darline makes everyone feel welcomed and comfortable. From greeting our patients, to her incredible administrative support, she is an essential part of our growing dental office. When she is not in the dental office, she loves spending time with her family and friends and sitting in her back yard enjoying the beautiful Florida weather.
Kay, Dental Hygienist
Kay has provided excellent care for our patients for over 26 years! She sees patients throughout their treatment and offers oral hygiene instructions so that they can better understand how to care for their teeth and how it affects their overall health. She has certifications in expanded duties for orthodontics and pedodontics and is licensed to administer dental injections. Her favorite part of her job is getting to know multiple generations of the same family. Outside of work, she enjoys spending time with her family and friends, attending church, going to the beach, taking pictures, and scrapbooking.
Krystal, Dental Hygienist
Krystal began working for our team in 2016. She started as a dental assistant in 2007 after attending Florida State College at Jacksonville and graduating with her Associates degree in Science and Dental Hygiene. Today, she is a registered dental hygienist who is also certified to provide local anesthesia. Her favorite part about working on the team is getting to know each patient individually and educating them on the importance of good oral health. In her free time, Krystal loves being with her husband Jimmy, and their two children, Jack and Kinley. You can often find them working on home improvement projects together, spending weekends at the lake, or camping at the beach.
Lisa G., Dental Hygienist
Sixteen of Lisa’s 27 years in dentistry have been spent as a hygienist with our team. She provides exquisite periodontal care, preventive maintenance treatment, and education on proper dental home care. With her easy smile and infectious laughter, she makes sure that everyone in the dental office has a good time. She takes the time to get to know patients on a personal level so that they feel that she truly cares for them. At home, Lisa loves relaxing with her husband, Charlie, and their children, Jackson and Avery. Her hobbies include photography, making jewelry, and taking on crafting projects.
Christine (“CC”), Dental Assistant
Christine is one of our top-notch dental assistants who started working with us in January 2018. She obtained her dental assisting degree in 1997 from Pensacola State College and has a whopping 23 years of experience. She is a member of a nationally recognized premier certification and credentialing agency for dental assistants, DANB, which demonstrates her commitment to the profession and passion for lifelong learning. Christine loves working with all types of patients and is particularly great with our very fearful patients, and she puts them at ease by explaining procedures step by step. With her time away from the dental office, Christine stays very active thanks to her husband and two teenage boys. She enjoys attending their soccer games and also likes to go boating or riding on her Harley Davidson on the weekends.
Heather, Dental Assistant
Heather has been a part of our clinical team for almost 10 years, and she assists in all aspects of patient treatment, having a particular interest and expertise in oral surgery. She is seasoned in the field of dentistry, having nearly 20 years of experience as well as her expanded functions certification. She loves making patients happy and comfortable during their dental appointments in any way possible. She moved to Jacksonville from Hilton Head Island, South Carolina with her husband Michael. They have three beautiful children, Camren, Caylub, and Cayleigh, and she loves cooking and spending time at the beach with her family.
Deidra, Dental Assistant
Deidra began working for our team in 2014 while attending Florida State College of Jacksonville. She became a certified dental assistant through the University of Florida. Deidra is passionate about educating her patients and boosting their self-confidence through dentistry. Her favorite part about being a part of the Mullens & Nguyen family is being surrounded by people who are passionate about health and patient care at a concierge level! Outside of the dental office, Deidra can usually be found blaring country music, attending concerts, wake surfing, horseback riding, or just relaxing and soaking up the sun at the beach with her pup, Biscuit.
Caitlyn, Dental Assistant
Nothing makes Caitlyn happier than easing a patient’s fear and anxiety. She loves seeing someone who was obviously scared walking into our dental office end up leaving their appointment with a huge smile on their face. She has been a part of our team since 2019 and is a graduate of the Kaplan College for Dental Assisting. She is married with one daughter and says that her family enjoys the simple life in the country. You’ll often find her spending time camping at the beach or inside playing with Barbies with her daughter. She is also really interested in make-up and likes learning new tips and tricks to use when getting dolled up.
Madison, Clinical Operations
Madison has been with us since 2020, and thanks to her mother’s 35+ year career in dentistry, she says she basically grew up in the dental office! She likes being part of a very dedicated team that always puts the needs of the patients first, and she looks forward to growing with our dental office. She loves going to the beach and spending time with her multiple pets. She is the type of person who will pick up a stray off the side of the road and take it home—she always has room in her heart for more animals.
Maribelle, Dental Hygienist
Maribelle brings an amazing 31 years of experience to our dental office, and for her, it's all about helping patients achieve their dental goals while supporting their long-term oral health. She attended Florida Community College at Jacksonville and is certified in CPR. She and her husband, Kenny, have been married since 1993, and they have two daughters, Kayla and Morgan. Spending time with her family is her favorite thing to do, and she also likes attending concerts, going to the beach, and dancing (particularly hula and Filipino styles).